What we do
Kernow Septic Services is a lead generation service for off-mains drainage in Cornwall. We don't operate tankers, we don't dig drainage fields, and we don't show up at your door in overalls. What we do is connect you — quickly and without fees — with the licensed local specialist most suited to your specific job.
The model is simple. You tell us what you need (postcode, type of work, any urgency). We match you with a Cornwall-based specialist who handles that exact work in your area. They quote you direct, you pay them direct, the job goes ahead. The transaction is between you and the specialist; we step out once the match is made.
Why we built this
Septic tanks aren't visible until they fail, and when they do, most Cornwall homeowners don't know who to call. The market is fragmented — dozens of small specialists across the county, each covering different areas, each with different specialisms (emptying, repairs, installation, CCTV surveys). National-brand drainage companies often outsource to local subcontractors anyway, but charge a hefty markup for the introduction.
We bridge that gap. By focusing only on Cornwall and only on off-mains drainage, we know the local market, the licensed operators, and the realistic prices. You get an introduction to someone genuinely local; the specialist gets a qualified lead with no platform fees taken from their quote.
How it actually works
- You submit a quote request via our form or by email — name, postcode, type of work, any urgency.
- We match you with a specialist in our network based on location, availability, and the specific job type. Match usually happens the same working day.
- The specialist contacts you direct with a quote, timing, and any clarifying questions.
- You decide whether to go ahead. No pressure from us, no follow-ups unless you ask.
- Job goes ahead between you and the specialist — payment, scheduling, completion all direct.
Our promises
- No fee to you, ever. Quotes are free, matching is free, and we never add a margin to what the specialist charges.
- Licensed specialists only. Everyone we match you with holds the Environment Agency waste carrier licence and the relevant trade qualifications.
- Honest matching. If your job needs a specific kind of specialist (e.g., treatment plant servicing, complex installation), we match you accordingly — not just to whoever's nearest.
- Honest about what we are. We're a lead gen service, not a service provider. Footer disclosure on every page; this About page exists so you can verify before contacting us.
- Your data stays minimal. We only collect what's needed to match you — see our privacy notice.
Coverage
We cover all of Cornwall, from Bude to Land's End. We have specialists serving every major town and most rural postcodes — from Truro and St Austell through to remote properties on Bodmin Moor and the Lizard peninsula. If we can't find you a match (rare, but it happens for very remote properties or unusual job types), we'll tell you honestly.
The services we cover
- Septic tank emptying — routine and emergency, domestic and commercial
- Cesspit emptying — sealed-tank pump-outs
- Repairs — tanks, baffles, soakaways, pipework
- Installation — new septic tanks and treatment plants, replacements
- Drain clearance — blockages, jetting, root cutting
- CCTV drain surveys — pre-purchase, diagnostic, insurance
Why "Kernow"?
"Kernow" is the Cornish-language name for Cornwall. We picked it because we're Cornwall-focused — not a national brand parachuting in. The site is built and run from Cornwall, the specialists are Cornwall-based, and we have no intention of expanding beyond the Tamar.
Resources
We've also written a growing library of honest, practical guides covering septic tank costs, maintenance schedules, regulations (General Binding Rules 2020), common problems, and what to check when buying a property with a private drainage system. Free to read, no email required.
Other Cornwall services we run
Kernow Septic Services is part of a Cornwall-focused lead-gen portfolio. Same honest matching model, different trades. Sister sites: Cornwall Locksmiths (emergency callouts, lock changes, key cutting), Cornwall Removal Company (house moves, man and van, packing, storage), Pest Control Services Cornwall (wasps, rats, mice, seagulls, commercial pest contracts), and Let Management Cornwall (holiday-let management, cleaning, key holding).
Two newer additions to the portfolio focus on the energy transition: EV Charger Cornwall (home and workplace EV charger installation, OZEV grant administration, smart tariffs) and Solar Panel Installation Cornwall (MCS-certified domestic, farm and commercial solar PV, battery storage, panel cleaning).
Get in touch
Quote request? Use the form on the homepage. Just have a question? Email hello@septictankcornwall.co.uk. Specialist who wants to join the network? Same email — we're always open to good local operators.